National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact Hertz Porto airport at +351 22 941 5939

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

07:00 AM - 00:00 PM

Monday

07:00 AM - 00:00 PM

Tuesday

07:00 AM - 00:00 PM

Wednesday

07:00 AM - 00:00 PM

Thursday

07:00 AM - 00:00 PM

Friday

07:00 AM - 00:00 PM

Saturday

07:00 AM - 00:00 PM


Tips for renting a car from National Rent-A-Car at Porto airport

 

  • 1. Book in Advance: Secure your rental car by booking in advance. This not only ensures availability but may also result in better rates.
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  • 2. Explore Online Deals: Check National Rent-A-Car's official website for exclusive online deals, discounts, and promotions. Booking directly can sometimes offer additional benefits.
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  • 3. Membership and Loyalty Programs: Check if you qualify for any loyalty programs or memberships offered by National. These programs often provide perks such as discounts, expedited check-ins, and the ability to earn points for future rentals.
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  • 4. Understand Rental Policies: Familiarize yourself with National's rental policies, including insurance coverage, fuel policies, mileage restrictions, and any additional fees. Knowing these terms in advance can prevent surprises at the rental counter.
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  • 5. Thorough Inspection of the Car: Before accepting the car, conduct a detailed inspection for any existing damage. Note any scratches, dents, or issues on the rental agreement, and take photos if necessary. This helps avoid disputes over damage charges upon return.
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  • 6. Fuel Policy: Understand National's fuel policy. Typically, you'll need to return the car with the same level of fuel as when you picked it up. Refuel the car before returning to avoid extra charges.
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  • 7. Unlimited Mileage: Confirm whether your rental includes unlimited mileage or if there are any restrictions. This is important, especially if you plan to cover long distances.
  • 8. Contact Information: Save National Rent-A-Car's contact information, including the local branch at Porto airport. This is useful in case of emergencies or if you need to communicate changes to your reservation.
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  • 9. Additional Equipment: If you need extras like a GPS, child seat, or booster seat, inquire about availability and associated costs. Bringing your own equipment can be an option to save on rental fees.
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  • 10. International Driving Permit (IDP): Check whether an International Driving Permit (IDP) is required. Even if your regular driver's license is in English, some countries may request an IDP.
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  • 11. Return Procedures: Understand the return procedures and the location of the drop-off point at Porto airport. Be aware of any after-hours return policies if you plan to drop off the car outside regular business hours.
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  • 12. Customer Service: Save National Rent-A-Car's customer service number and contact them if you encounter any issues during your rental period. Customer service can provide assistance and guidance.
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  • 13. Approximately 45% of our users discovered National rental cars at Porto Airport priced at €59 or lower.
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  • 14. On average, Economy rental cars from National at Porto Airport are approximately 74% more affordable than other vehicle types.

National Rental Conditions

  • Driver Requirements

    The minimum rental age is 19 years, and a young driver fee is applicable to drivers under the age of 25. There is no specified maximum age, and no Senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the commencement date of the rental.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services


    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy

    The vehicle is provided with a designated amount of fuel and must be returned with the same quantity to avoid incurring additional charges.

FAQ's

National Rental Services at Porto airport FAQs

    The National Rent-A-Car rental site is located at Intl Apt Francisco Sa Carneiro Moreira, 4470-558 Porto, Portugal

    Phone +351 22 941 5939

    Porto Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Porto Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Porto Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €55 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Porto Airport.

    To rent a vehicle from National at Porto Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Porto airport costs €23 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Intermediate car category, featuring vehicles like the Alfa Romeo Giulietta or similar models, is the rental car type most commonly reserved from National at Porto Airport.

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. For after-hours service, renters must provide the following information: Flight number, train number. The maximum duration for out-of-hours service is 59 minutes.

    During regular working hours, there is a grace period of 59 minutes where the car is guaranteed for the customer in case of a delayed pick-up.


     

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Porto Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.

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