Hertz Car Rental Information

Pick-up instructions: 

After arriving at the arrivals hall, follow the signs leading to the rental car area. Proceed to the Hertz counter to obtain your rental contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park; there is no need for a shuttle.

 

You can contact Hertz Porto airport location at +351 21 942 6300

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.


Business hours:

Sunday

06:00 AM - 00:00 PM

Monday

06:00 AM - 00:00 PM

Tuesday

06:00 AM - 00:00 PM

Wednesday

06:00 AM - 00:00 PM

Thursday

06:00 AM - 00:00 PM

Friday

06:00 AM - 00:00 PM

Saturday

06:00 AM - 00:00 PM


Tips for renting a car from Hertz Rent-A-Car at Porto airport

  • 1. Book in Advance: Secure your rental car by booking in advance. This not only ensures availability but can also result in better rates.
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  • 2. Explore Online Deals: Check Hertz's official website for exclusive online deals, discounts, and promotions. Booking directly can sometimes offer additional benefits.
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  • 3. Membership Programs: Check if you qualify for any loyalty programs or memberships offered by Hertz. These programs often provide perks such as discounts, expedited check-ins, and points for future rentals.
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  • 4. Understand Rental Policies: Familiarize yourself with Hertz's rental policies, including insurance coverage, fuel policies, mileage restrictions, and any additional fees. Knowing these terms in advance can prevent surprises at the rental counter.
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  • 5. Thorough Inspection of the Car: Before accepting the car, conduct a detailed inspection for any existing damage. Note any scratches, dents, or issues on the rental agreement, and take photos if necessary. This can help avoid disputes over damage charges upon return.
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  • 6. Fuel Policy: Understand Hertz's fuel policy. Typically, you'll need to return the car with the same level of fuel as when you picked it up. Refuel the car before returning to avoid extra charges.
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  • 7. Unlimited Mileage: Confirm whether your rental includes unlimited mileage or if there are any restrictions. This is important, especially if you plan to cover long distances.
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  • 8. Contact Information: Save Hertz's contact information, including the local branch at Porto airport. This is useful in case of emergencies or if you need to communicate changes to your reservation.
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  • 9. Additional Equipment: If you need extras like a GPS, child seat, or booster seat, inquire about availability and associated costs. Bringing your own equipment can be an option to save on rental fees.
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  • 10. International Driving Permit (IDP): Check whether an International Driving Permit (IDP) is required. Even if your regular driver's license is in English, some countries may request an IDP.
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  • 11. Return Procedures: Understand the return procedures and the location of the drop-off point at Porto airport. Be aware of any after-hours return policies if you plan to drop off the car outside regular business hours.
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  • 12. Customer Service: Save Hertz's customer service number and contact them if you encounter any issues during your rental period. Customer service can provide assistance and guidance.
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  • 13. Approximately 45% of our users discovered Hertz rental cars at Porto Airport priced at €31 or lower.
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  • 14. On average, Compact rental cars from Hertz at Porto Airport are approximately 59% more affordable than other vehicle types.

Hertz Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 21 years, and a young driver fee is applicable to drivers under the age of 25. There is no specified maximum age, and no Senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
 
  • Payment Policy

    At the time of pickup, customers must settle the rental amount and provide a deposit. Deposits can be made using the following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. For the Luxury, Premium, Cabrios, and Special car group, a minimum of two credit cards issued in the main driver's name is required. All credit cards must be equipped with CHIP and PIN verification; those without this capability will not be accepted. Only cards issued in the main driver's name are permissible. Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy

    The vehicle is supplied with a full tank of fuel, and it should be returned with the same amount to avoid additional charges. Alternatively, the renter has the option to purchase a full tank of fuel at the beginning of the rental and return the tank empty.

    For electric vehicles, they must be returned with the same battery charge as at the time of pickup to avoid additional charges (calculated on a per kWh basis). An additional administrative fee will be levied if a vehicle is returned with less than a 20% remaining battery charge.

FAQ's

Hertz Rental Services at Porto airport FAQs

    The Hertz Rent-A-Car rental site is located at Aeroporto Francisco Sá Carneiro, 4470-455 Maia Portugal

    Phone: +351 21 942 6300

    Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.

    Certainly, Hertz car rentals at Porto Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Porto Airport for accurate and up-to-date information on deposit policies.

    Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Indeed, including an additional driver in Hertz car rentals at Porto Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Porto Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €55 per day.

    When renting a car from Hertz at Porto Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To secure a Hertz car rental at Porto Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Porto airport costs €18 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Standard car category, featuring vehicles like the Nissan X-Trail or similar models, is the rental car type most commonly reserved from Hertz at Porto Airport.

    Yes

Hertz Return and Extension Policies

    The designated drop-off location for your Hertz rental car at Porto Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.

    Service outside of regular business hours is available upon request and incurs an additional charge. The grace period, during regular working hours, when the car is still guaranteed for the customer, in case of a delayed pick-up, is 29 minutes.

    Hertz's policy for late returns at Porto Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.

    Certainly, just reach out to their reservation hotline and request to extend your rental.

    Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.

    Yes

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