Enterprise Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.

 

You can contact Enterprise Porto airport location at +351 22 941 5939

Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.


Business hours:

Sunday

07:00 AM - 00:00 PM

Monday

07:00 AM - 00:00 PM

Tuesday

07:00 AM - 00:00 PM

Wednesday

07:00 AM - 00:00 PM

Thursday

07:00 AM - 00:00 PM

Friday

07:00 AM - 00:00 PM

Saturday

07:00 AM - 00:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Porto Airport

 


 

  • 1. Book in Advance: As with any car rental, it's advisable to book your vehicle in advance. This not only secures your reservation but may also result in better rates.
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  • 2. Check Enterprise's Website: Visit Enterprise's official website to check for any exclusive online deals, discounts, or promotions. Booking directly with the company can sometimes yield additional benefits.
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  • 3. Explore Membership Programs: Check if you're eligible for any loyalty programs or memberships that Enterprise offers. Loyalty programs often come with perks such as faster check-ins, discounts, and the ability to earn points for future rentals.
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  • 4. Understand Rental Policies: Familiarize yourself with Enterprise's rental policies, including insurance coverage, fuel policies, mileage restrictions, and any additional fees. Clear understanding will help you avoid surprises at the rental counter.
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  • 5. Inspect the Car Thoroughly: Before accepting the car, conduct a detailed inspection for any existing damage. Note any scratches, dents, or issues on the rental agreement, and take pictures if necessary. This helps prevent disputes about damage charges upon return.
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  • 6. Fuel Policy: Understand the fuel policy. Enterprise typically requires you to return the car with the same level of fuel as when you picked it up. Be sure to refuel the car before returning it to avoid additional charges.
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  • 7. Check for Unlimited Mileage: Confirm whether your rental includes unlimited mileage or if there are any restrictions. If you plan to cover long distances, having unlimited mileage can save you from extra charges.
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  • 8. Contact Information: Save Enterprise's contact information, including the local branch at Porto airport. This can be useful in case of emergencies, delays, or if you need to communicate any changes to your reservation.
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  • 9. Additional Equipment: If you require any additional equipment such as a GPS, car seat, or booster seat, inquire about availability and associated costs. You may also consider bringing your own equipment to save on rental fees.
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  • 10. International Driving Permit (IDP): Verify whether an International Driving Permit (IDP) is required. Even if your regular driver's license is in English, some countries may still request an IDP.
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  • 11. Return Procedures: Understand the return procedures and the location of the drop-off point at Porto airport. Be aware of any after-hours return policies if you plan to drop off the car outside regular business hours.
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  • 12. Customer Service: Save Enterprise's customer service number and contact them if you encounter any issues during your rental period. Enterprise's customer service can provide assistance and guidance.
     
  • 13. Among our users, 45% discovered Enterprise Rent-A-Car rental cars at Porto Airport priced at €32 or lower. 

    14. On average, economy rental cars from Enterprise Rent-A-Car at Porto Airport are approximately 71% more affordable than other vehicle types.

Enterprise Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 19 years, except for the Compact and Intermediate car groups, where the minimum age is 21 years, and the Standard and Fullsize car groups, where the minimum age is 25 years. For the Luxury car group, the minimum rental age is 27 years. A young driver fee is applicable to drivers under 25 years.

    There is no maximum rental age, and a Senior driver fee is not imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Insurance

    Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
 
  • If you already possess initial coverage applicable to international pickups and the chosen car type/class.
  • When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
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  • Deposit 

    A deposit will be temporarily held on the customer's credit card until the conclusion of the rental period. The specific deposit amount is determined upon pickup and varies based on the type of vehicle selected. Deductible/excess charges will be applied per damage incurred during the rental.
 
  • Payment Policy

    Upon pickup, customers are obligated to make payments for both the rental amount and a deposit. Accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. However, payments and deposits can only be made using the following methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
 
  • Optional Extras and Services


    Enterprise at Porto Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
 
  • Fuel Policy 

    At Porto Airport, Enterprise provides different fuel policy choices. You can opt to replenish the fuel tank to its initial level before returning the car, or you may decide not to refuel, leading to charges at the local Enterprise rate, usually higher than the local pump price. Alternatively, you have the option to select the prepay fuel option, eliminating the need to refuel before returning the vehicle. The prepay fuel cost is calculated based on the local gas rate, with a per-gallon discount applied.

FAQ's

Enterprise Rental Services at Porto airport FAQs

    The Enterprise Rent-A-Car rental site is located At Intl Apt Francisco Sa Carneiro Moreira, 4470-558 Porto, Portugal

    You can contact this location at +351 22 941 5939

    Certainly, Enterprise car rentals at Porto Airport typically accept both credit and debit cards. Debit cards with VISA, MasterCard, or Discover logos are generally recognized, while prepaid cards or non-credit cards without these specific logos may not be accepted. It's essential to confirm the payment policies with the specific Enterprise branch at Porto Airport, as they may vary. Additionally, using a debit card for payment may be subject to specific conditions, such as presenting a return ticket and ensuring that the address matches the information on the driver's license.

    Yes, car rental companies, including Enterprise, often require a deposit or hold on a credit/debit card when you rent a car. The specific deposit amount can vary based on factors such as the type of vehicle, rental duration, and the rental company's policies.

    Certainly, Enterprise car rentals at Porto Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Porto Airport or review their official terms and conditions.

    Yes, if you want to have an additional driver, it will cost you €55 per day

    Typically, when renting a car from Enterprise in Porto or any other location, you have the opportunity to choose a vehicle based on availability within the category you've reserved. Enterprise usually provides a selection of cars within the category you booked (e.g., economy, compact, intermediate, etc.).

    To secure a car rental from Enterprise or any other car rental company at Porto Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.

    On average, a rental car from Enterprise Rent-A-Car at Porto airport costs €21 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Full-size category, represented by vehicles like the Land Rover Range Rover Evoque or comparable models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Porto Airport.

    Yes

Enterprise Return and Extension Policies

    The drop-off location for your Enterprise rental car at Porto Airport is typically the same as the pick-up location, which is the Enterprise rental car facility at the airport. The rental car return area is commonly located within the airport premises, and there should be clear signage directing you to the designated drop-off area.

    Service beyond regular business hours is accessible upon request and incurs an extra fee. To avail of after-hours service, the renter is required to furnish the following details: flight number, train number. The window for after-hours service is limited to a maximum of 59 minutes.

    In the event that you need to return your Enterprise rental car late at Porto Airport, it is imperative to promptly get in touch with the designated Enterprise office at the airport. Swiftly communicating the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will offer instructions on the necessary actions to be taken.

    Certainly, extending your Enterprise car rental at Porto Airport is typically feasible if you require the vehicle for a more extended period. It's crucial to be aware that availability and additional charges may apply for the extension. To prolong your rental, you have the option to directly reach out to the Enterprise office at Porto Airport or utilize the online platform through which you initially made your reservation.

    Certainly, you have the option to pick up an Enterprise vehicle at Porto Airport and return it to a different location. However, it's crucial to note that extra charges may be incurred, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher when compared to returning the vehicle to its original location.

    Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.

    Typical price range from €50 to €100

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