Alamo Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, please proceed to the rental car area following the designated signs. Head to the Alamo counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle located in the second-floor rental car park—no shuttle is required.

 

You can contact Alamo Porto airport location at +351 22 941 5939

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.

Business hours:

Sunday
07:00 AM - 00:00 PM

Monday
07:00 AM - 00:00 PM

Tuesday
07:00 AM - 00:00 PM

Wednesday
07:00 AM - 00:00 PM

Thursday
07:00 AM - 00:00 PM

Friday
07:00 AM - 00:00 PM

Saturday
07:00 AM - 00:00 PM

Tips for renting a car from Alamo Rent-A-Car at Porto Airport

 


 

  • 1. Book in Advance: Secure your rental car by booking in advance. This not only guarantees availability but also often results in better rates.
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  • 2. Explore Online Deals: Check Alamo's official website for exclusive online deals, discounts, and promotions. Booking directly can sometimes offer additional benefits.
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  • 3. Consider Memberships and Loyalty Programs: Check if you're eligible for any loyalty programs or memberships offered by Alamo. These programs may provide perks such as discounts, faster check-ins, and the ability to earn points for future rentals.
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  • 4. Understand Rental Policies: Familiarize yourself with Alamo's rental policies, including insurance coverage, fuel policies, mileage restrictions, and any additional fees. Knowing the terms in advance helps avoid surprises during the rental process.
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  • 5. Thoroughly Inspect the Car: Before accepting the car, conduct a detailed inspection for any existing damage. Note any scratches, dents, or issues on the rental agreement, and take pictures if necessary. This can prevent disputes about damage charges upon return.
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  • 6. Fuel Policy: Understand Alamo's fuel policy. Most likely, you'll need to return the car with the same level of fuel as when you picked it up. Refuel the car before returning to avoid additional charges.
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  • 7. Check for Unlimited Mileage: Confirm whether your rental includes unlimited mileage or if there are any restrictions. This is crucial, especially if you plan to cover long distances.
     
  • 8. Contact Information: Save Alamo's contact information, including the local branch at Porto airport. Having this information on hand is useful in case of emergencies or if you need to communicate changes to your reservation.
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  • 9. Additional Equipment: If you need extra equipment like a GPS, child seat, or booster seat, inquire about availability and associated costs. You may also consider bringing your own equipment to save on rental fees.
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  • 10. International Driving Permit (IDP): Check whether an International Driving Permit (IDP) is required. Even if your regular driver's license is in English, some countries may still request an IDP.
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  • 11. Return Procedures: Understand the return procedures and the location of the drop-off point at Porto airport. Be aware of any after-hours return policies if you plan to drop off the car outside regular business hours.
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  • 12. Customer Service: Save Alamo's customer service number and contact them if you encounter any issues during your rental period. Their customer service can provide assistance and guidance.
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  • 13. Nearly half of our users discovered Alamo rental cars at Porto Airport priced at €29 or lower.
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  • 14. On average, economy rental cars from Alamo at Porto Airport are approximately 84% more affordable than other vehicle types.

Alamo Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 19 years. For Compact and Intermediate car groups, the minimum age is 21 years. For Standard and Full Size car groups, the minimum age is 25 years. Luxury car group rentals require a minimum age of 27 years. A young driver fee is applicable to drivers under 25 years. There is no specified maximum age, and no Senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy


    A deposit will be authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is established during pickup, contingent on the type of vehicle chosen. Deductibles/excess charges will be applied for each instance of damage.
 
  • Payment Policy

    Upon pickup, customers are obligated to make payments for both the rental amount and a deposit. The accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. It is feasible to both pay for and leave the deposit using only the following payment methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
 
  • Optional Extras and Services

    Alamo car rentals at Porto Airport offer supplementary services like child seats, GPS systems, and ski racks, which can be availed for an additional daily fee. While specific equipment or optional upgrades can be selected when making a reservation, it's essential to note that they are not encompassed within the basic rental cost. Payment for these services is processed in the local currency (euros) at the rental desk.
 
  • Fuel Policy 

    When opting for Alamo at Porto Airport, you can choose from three fuel options:
 
  1. Full to Full (or Same-to-Same): You receive the rental car with a full tank and are required to return it with a full tank. Failing to do so may result in charges for the missing fuel at a higher rate.
  2. Prepaid Fuel: You have the option to prepay for a full tank at a fixed rate. With this choice, you can return the car with any fuel level.
  3. Full to Empty: The car is provided with a full tank, and you return it empty. You pay for the full tank upfront, with no refund for unused fuel.

FAQ's

Alamo Rental Services at Porto airport FAQs

    The Alamo Rent-A-Car rental site is located atIntl Apt Francisco Sa Carneiro Moreira, 4470-558 Porto, Portugal

    Phone: +351 22 941 5939

    Certainly, Alamo car rentals welcome both credit and debit cards; however, it is important to be attentive to specific conditions and requirements. It is crucial to thoroughly examine their policies, especially when choosing a debit card, as there may be additional criteria, particularly at airport locations. Alamo outlets accept major credit cards such as Mastercard, VISA, American Express, and Discover Network.

    Certainly, when securing a car rental at Porto Airport with Alamo, it is customary to provide a deposit. The specific deposit amount may vary based on factors such as the type of vehicle, rental duration, and other relevant considerations. Normally, the deposit is secured through a pre-authorization hold on your credit or debit card, serving as a precautionary measure for potential additional charges such as fuel, damages, or other fees accrued during the rental period. The deposit is typically released upon the vehicle's return, provided there are no outstanding charges.

    Certainly, Alamo car rentals at Porto Airport typically allow the inclusion of an extra driver. However, there might be specific conditions and charges associated with adding additional drivers. It is essential to confirm the policies related to extra drivers by reaching out to the designated Alamo location at Porto Airport. In many cases, the primary renter's spouse or domestic partner may be added as an extra driver at no extra cost, but charges could apply for other additional drivers. Always inquire about fees and requirements concerning additional drivers when making your reservation or during the vehicle pickup process.

    Certainly, adding an extra driver to an Alamo rental at Porto Airport may incur additional fees. The fees and policies related to additional drivers can vary between locations and are subject to potential updates. 

    Typical price is €55 per day.

    Usually, when securing a car rental from Alamo in Porto, you can select a particular vehicle from the choices within the category you've reserved. Alamo typically furnishes details about the available cars, including their make, model, and features.

    Nevertheless, the accessibility of specific models might be influenced by factors like demand, the time of booking, and the rental location. If you have preferences or specific criteria, it's recommended to communicate them during the reservation process or reach out directly to the Alamo branch to inquire about your options.

    Alamo car rentals at Porto Airport offer extra services like child seats, GPS systems, and ski racks, all of which are accessible for an added daily fee.

    To rent Alamo car rentals at Porto Airport, you typically need the following documentation: Valid Driver's License, Credit Card, Reservation Confirmation, Passport or National ID, Additional Drivers' Information.

    On average, a rental car from Alamo Rent-A-Car at Porto airport costs €22 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Intermediate car category, featuring vehicles like the Volkswagen T-Cross or similar models, is the rental car type most commonly reserved from Alamo at Porto Airport.

    Yes

Alamo Return and Extension Policies

    The drop-off location for your Alamo rental car at Porto Airport is typically the same as the pick-up location, which is the Alamo rental car facility at the airport. The rental car return area is usually located within the airport premises, and there should be clear signage directing you to the designated drop-off area.

    To ensure a smooth return process, follow the signs leading to the rental car return area and park your vehicle in the designated Alamo parking spaces. Be sure to remove all personal belongings from the car and adhere to any specific return instructions provided by Alamo.

    Service beyond regular business hours is accessible upon request and incurs an additional charge. To avail of after-hours service, the renter must furnish the following information: flight number, train number. The maximum duration for service outside of business hours is 59 minutes.

    During standard working hours, a grace period of 59 minutes is provided, ensuring the customer's guaranteed access to the car even if they are running late for pick-up.

    In the event that you anticipate returning your Alamo rental car late at Porto Airport, it is vital to promptly get in touch with the designated Alamo location. Informing them of the delay is crucial since returning a rental car after the agreed-upon time often incurs additional charges, given that rental companies typically charge on a per-day basis.

    Certainly, in the majority of situations, you can extend your Alamo car rental if you require the vehicle for a more extended period at Porto Airport. It's essential to recognize that extending your rental is contingent upon availability, and there might be additional charges for the extra rental days.

    Certainly, you have the choice to rent an Alamo vehicle at Porto Airport and return it to an alternate location. However, it's crucial to be aware that there could be additional charges associated with selecting this option.

    Yes, returning an Alamo rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals.

    Typical price range from €50 to €100

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